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Returns

RETURNS

☆ If you are not 100% satisfied with your purchase, you can return the product within 14 days (21 days for international) of the order date and get a refund for the cost of the product minus any applicable shipping costs.

☆ If there is a fault with your item, please contact us so that we can rectify the issue. If unable to be resolved we will issue you with a refund.

Returns eligibility your item must be:
☆ Unused and in the same condition that you received it.
Unworn and tags still attached.
Free from evidence of being worn eg. makeup, perfume, tan etc

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return meets the criteria, then your return will be processed and you will be issued with refund or store credit (whichever of your choosing).

EXCHANGES:

We cannot guarantee that the size or style you wish will be in stock, so please contact our team immediately so that we can arrange the correct size should it be in stock.

☆ Must be returned within 14 days (21 international).

☆ For exchanges we will issue you with a credit note so that you can then select the correct size.

RETURNS SHIPPING:

☆ The consumer will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

☆ Please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item if it is not tracked.

☆ If you have any further questions please email our team with your full name and order number - hello@wildstate.com.au.